Waiting on Hold

If you love waiting on hold with big banks and insurance companies, then we might not be destined to work together. If you love calling phone companies to rectify a billing issue, if you love speaking to a robot, or having to wait until the automated voice finishes listing all the options, then we probably aren’t the best shop for you.

If you are a huge fan of those grainy sounding theme songs, repeating over and over, while your eyes glaze over, or if you love speaking to people who need to talk to their manager to check if they can do that for you, then go elsewhere.

If you hate dealing with human beings when you have a problem, or want to feel like just a number in the grand swath of a corporation’s bottom line, then move along.

If you love speaking with someone whose name you don’t know, who you suspect is working at a call centre somewhere offshore, whom you can’t ever follow up with, who needs to confirm your identity for the third time today, who might hang up on you for no reason at any minute, or if you really want your calls recorded for quality and training purposes, then call the other guys for your insurance needs.

But if you’re like us, and you want an actual human to help you with your insurance matters. If you would prefer working with someone who actually cares about getting to know you, working with you to find optimal solutions, and who doesn’t only check in with you when the bill is due, then call Citron Insurance and get the conversation started.

We’re here when you need us, when you buy a home, when you get married, when you have kids. We’re here when you’re thinking about legacy and succession planning. We’re here to actually provide solutions when things get complicated, and we’re here to make sure you have someone in your corner when mistakes happen. We’re here for you.