Who We Are – Our Values and Commitment

At Citron Insurance, we are dedicated to serving our clients through effective conversations and understanding their unique needs. Our values centre around providing the right solutions to manage risk, empowering families and business owners, and ensuring peace of mind in an uncertain future.

Effective Conversations and Listening

Listening to our clients is at the core of what we do. We take pride in having effective conversations to truly understand client needs and help them protect the aspects of their life that they hold most sacred. By listening attentively, we can provide tailored solutions that address their specific requirements.

Client-Centric Approach

Our team consists of expert, helpful, attentive, responsive, and caring facilitators who are committed to empowering families and business owners. We work closely with our clients to ensure they are always in control and have accounted for every inevitability. Our approach is safe, approachable, candid, and not solely focused on making a sale today.

Sustainable Partnership

We believe in building sustainable relationships with our clients. As their needs and priorities evolve, we are there for the long haul, adapting our services to meet their changing circumstances. This long term commitment means we are always available to have conversations, answer questions, and provide candid client-centric advice.

Clear and Accessible Options

Insurance products can be complex, but we strive to simplify them for our clients. Our goal is to distill the complexity into accessible options with clear benefits and risks. We want our clients to make informed decisions, and we are here to guide them every step of the way.